Christopher ElliottGE appliance repair disaster: Multiple failures despite warranty!All of Jacquelyn Smith’s GE appliances broke down at the same time. Repeated visits by GE technicians have failed to fix the problems. What…4 min read·1 day ago----
Christopher ElliottBudget car rental cleaning fee problem: Hey, that’s not my vehicle!After discovering animal hairs in Bernard Sia’s vehicle, Budget charges him a $125 rental car cleaning fee.4 min read·2 days ago----
Christopher ElliottStrangest car rental case ever: Hertz banned my father. Why can’t I rent a car?Eric Siegel has a strange problem: Hertz banned him from renting because of something he didn’t do. His father did it.6 min read·4 days ago----
Christopher ElliottFree-range kids are becoming a problem at the airport. What’s the solution?Have you noticed all the kids at the airport lately?5 min read·4 days ago----
Christopher ElliottParkWhiz said it didn’t charge me for parking in Seattle — but then it did!When Grant Erwin tries to pay for parking at Seattle’s waterfront, a website called ParkWhiz charges him $115 — even though it claims his…5 min read·6 days ago----
Christopher ElliottI didn’t lose the cargo cover in my rental car.Did Jesse Treakle lose the cargo cover in the BMW x-5 he rented from Enterprise in Zürich, Switzerland? Of course not. So why is he getting…7 min read·Apr 28, 2024----
Christopher ElliottWhat happens when someone sells your vacation rental?A few days before flying to Bali, Indonesia, I received an unexpected email from Airbnb: My host had sold my vacation rental.6 min read·Apr 26, 2024----
Christopher ElliottAmazon return problem: Why am I being charged again for this scuba equipment?After Isabel Barne has a return problem when Amazon sends her a refund — and then charges her for one of the items again. Can she get this…4 min read·Apr 25, 2024----
Christopher ElliottI paid twice for my hotel on Booking.com. Can I get a refund?Why did Valeska Wehr get charged twice for her stay at a Marriott property in Boston? And why won’t Booking.com, the site through which she…4 min read·Apr 24, 2024----
Christopher ElliottDelta Air Lines rescheduled my flight by 9 1/2 hours. Do I have to accept this ticket?Dianne Ness and her husband were stunned when Delta Air Lines rescheduled their upcoming flight from Boston to Phoenix by 9 ½ hours.6 min read·Apr 22, 2024----