Nov 10, 2020Here’s what’s missing from travel after the pandemicSo much is missing from travel, it’s hard to know where to start. Consider what was absent from Andrew Selepak’s recent family vacation in St. Augustine, Fla. When the Selepaks checked into their hotel, they weren’t greeted by an employee with a warm smile. Instead, a masked worker behind a…Travel4 min read
Nov 8, 2020Second wave travel problem: Fly, drive or take the train?Fly, drive or take the train? That’s the second wave travel problem Nick Kamboj recently had to solve. He needed to travel from Chicago to Los Angeles every two weeks to visit his daughter, and he wanted to do it safely. “I immediately evaluated every mode of transportation,” says Kamboj…Travel5 min read
Nov 6, 2020What travelers have lost since the pandemicSo much is missing from travel, it’s hard to know where to start. Consider what was absent from Andrew Selepak’s recent family vacation in St. Augustine, Fla. When the Selepaks checked into their hotel, they weren’t greeted by an employee with a warm smile. Instead, a masked worker behind a…Travel4 min read
Dec 17, 2019There’s a new name for the world’s worst travelersThey’re inconsiderate, wasteful — and rude. And now there’s a new name for the world’s worst travelers. They’re called ego tourists. Are you one of them? This may be the right time to ask because nothing brings out the ego tourists like the holidays. It’s not just how they look…Travel4 min read
Dec 16, 2019Pro tips for driving in winter weatherUnless you drive a snowplow for a living, getting behind the wheel in a blizzard probably isn’t your idea of fun. You can survive the ordeal with a few pro tips for driving in winter weather. “Road surfaces can change quickly between dry, snow-packed and icy — all of which…Winter4 min read
Dec 15, 2019How to fly with kids without losing your mindIf you’re headed somewhere for the holidays, maybe you’re wondering how to fly with kids — without losing your mind. You’re not alone. In survey after survey, airline passengers say kids — especially the misbehaving, seat-kicking kind — are their top annoyance. There’s also no love lost between parents and…Travel5 min read
Dec 14, 2019How airlines are hiding their fees — and what you can do about itAirlines are hiding their fees. Maybe it’s time fares came with warning labels. A provision in the recent Federal Aviation Administration (FAA) Reauthorization Act would have required air carriers to disclose their extra fees. …Travel5 min read
Dec 13, 2019Here they are: The airlines with the best customer serviceWhen it comes to the airlines with the best customer service, the bar is low. Passengers just want an airline that’s safe, on time, and doesn’t lose your luggage. But there’s only one place to find that information for domestic airlines: in the venerable Airline Quality Rating (AQR). Although that…Airlines6 min read
Dec 12, 2019His hotel was overbooked, but where’s the refund?Robert Arbanas’ hotel was overbooked. But why won’t the Hotel San Giorgio give him a refund? Didn’t it promise one? Question A year ago I booked a room and prepaid for a night at Hotel San Giorgio in Civitavecchia, Italy. Big mistake. Two days before we were to leave last October…Travel3 min read
Dec 11, 2019I want my triple miles from Lyft! Where are they?Howard Sorkin wants his triple miles from Lyft. So he uses his preferred credit card on a ride. Denied! Is there any way to recover the points? Question I attempted to use Lyft for a ride from Stoneham, Mass., to Logan Airport in Boston and again when I arrived in Fort…Payments3 min read