Christopher Elliott – Medium

Christopher Elliott

Christopher Elliott

Budget car rental cleaning fee problem: Hey, that’s not my vehicle!

After discovering animal hairs in Bernard Sia’s vehicle, Budget charges him a $125 rental car cleaning fee.

4 min read14 hours ago

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Budget car rental cleaning fee problem: Hey, that’s not my vehicle!

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Christopher Elliott

Strangest car rental case ever: Hertz banned my father. Why can’t I rent a car?

Eric Siegel has a strange problem: Hertz banned him from renting because of something he didn’t do. His father did it.

6 min read1 day ago

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Strangest car rental case ever: Hertz banned my father. Why can’t I rent a car?

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Christopher Elliott

Free-range kids are becoming a problem at the airport. What’s the solution?

Have you noticed all the kids at the airport lately?

5 min read2 days ago

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Free-range kids are becoming a problem at the airport. What’s the solution?

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Christopher Elliott

ParkWhiz said it didn’t charge me for parking in Seattle — but then it did!

When Grant Erwin tries to pay for parking at Seattle’s waterfront, a website called ParkWhiz charges him $115 — even though it claims his…

5 min read3 days ago

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ParkWhiz said it didn’t charge me for parking in Seattle — but then it did!

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Christopher Elliott

I didn’t lose the cargo cover in my rental car.

Did Jesse Treakle lose the cargo cover in the BMW x-5 he rented from Enterprise in Zürich, Switzerland? Of course not. So why is he getting…

7 min read6 days ago

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I didn’t lose the cargo cover in my rental car.

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Christopher Elliott

What happens when someone sells your vacation rental?

A few days before flying to Bali, Indonesia, I received an unexpected email from Airbnb: My host had sold my vacation rental.

6 min readApr 26, 2024

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What happens when someone sells your vacation rental?

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Christopher Elliott

Amazon return problem: Why am I being charged again for this scuba equipment?

After Isabel Barne has a return problem when Amazon sends her a refund — and then charges her for one of the items again. Can she get this…

4 min readApr 25, 2024

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Amazon return problem: Why am I being charged again for this scuba equipment?

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Christopher Elliott

I paid twice for my hotel on Booking.com. Can I get a refund?

Why did Valeska Wehr get charged twice for her stay at a Marriott property in Boston? And why won’t Booking.com, the site through which she…

4 min readApr 24, 2024

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I paid twice for my hotel on Booking.com. Can I get a refund?

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Christopher Elliott

Delta Air Lines rescheduled my flight by 9 1/2 hours. Do I have to accept this ticket?

Dianne Ness and her husband were stunned when Delta Air Lines rescheduled their upcoming flight from Boston to Phoenix by 9 ½ hours.

6 min readApr 22, 2024

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Delta Air Lines rescheduled my flight by 9 1/2 hours. Do I have to accept this ticket?

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Christopher Elliott

Summer 2024: Travel smarter with these clever vacation strategies!

No, it’s not too soon to start thinking of your summer 2024 vacation — and the smart travel strategies that will get you there without…

8 min readApr 14, 2024

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Summer 2024: Travel smarter with these clever vacation strategies!

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Christopher Elliott

Christopher Elliott

Award-winning author, journalist and consumer advocate. Read me in USA Today, the Washington Post and via King Features. Email me at chris@elliott.org

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