Christopher ElliottMy car rental is fully refundable. Why is Priceline keeping my money?Can a car rental company just change its refund rules whenever it wants to?2d ago2d ago
Christopher ElliottThat doesn’t go under the seat! Space shortage is squeezing airline passengersA fragile medical device. An overstuffed rollaboard. A large cooler filled with snacks. You’d be shocked by what passengers are trying to…4d ago4d ago
Christopher ElliottI can’t see the baseball game! Can I get my money back from SeatGeek?Craig McAllister can’t see most of his baseball game in Port St. Lucie, Fla. Does he deserve a refund from SeatGeek?6d ago6d ago
Christopher ElliottA Priceline booking problem leads to a nonrefundable hotel room — or does it?Glen Hartness books the wrong night at a La Quinta hotel through the Priceline app. Why won’t Priceline refund the erroneous booking?Jul 19Jul 19
Christopher ElliottSwiss lost luggage problem: Can the airline only refund me for half my expenses?When an airline loses your luggage, does it have to fully refund your expenses? That’s what Adam Hirsch would like to know after Swiss…Jul 18Jul 18
Christopher ElliottI returned my custom outfit to Afrikrea, but they kept my money!When Alaina Chargois orders an outfit from an online marketplace called Afrikrea, she receives the wrong item. But after she returns it…Jul 15Jul 15
Christopher ElliottThis Apple Vacations voucher doesn’t work! Can I get my money back?Cathy Balsewich’s travel advisor offers her an Apple Vacations voucher for $200 at a hotel in the Turks & Caicos. Why doesn’t it work? And…Jul 13Jul 13
Christopher ElliottOverbilled for my closet repair! Should I sign this nondisclosure agreement?After Laurence Bauman’s closet collapses, he hires Beltway Builders to fix it. But soon afterward, the closet collapses again. Now the…Jul 8Jul 8
Christopher ElliottHow do I get a refund for my canceled Aerolíneas Argentinas flight?When Aerolíneas Argentinas changes Christina Skinner’s flight schedule by nine hours, she asks the carrier to cancel her ticket and issue a…Jul 6Jul 6
Christopher ElliottMy refund hasn’t posted to my credit card yet. What should I do?If you’ve ever waited for your refund to post to your credit card — and waited, and waited — then you probably know how Helen Milgrom…Jul 3Jul 3