Bugs and dog urine in my vacation rental. I want a refund!Mary Brewer’s vacation rental in Branson, Mo., is a mess, filled with bugs and dog urine. Can she get a refund for her bad vacation rental?18h ago18h ago
Hertz ran out of cars. Why is Booking.com keeping $65 for my rental?Sure, a delayed flight can be frustrating. But when it sets off a chain reaction that leaves you stranded because your car rental company…2d ago2d ago
Travelers beware: Cybercrime is the top safety threat in 2025Forget pickpockets and lost luggage. The biggest threat to your next vacation might be cybercrime.Jan 30Jan 30
PayPal problem: I have a broken Acer Chromebook — but no refund!The screen on Laura Eichenhorn’s new Acer Chromebook is warped. But when she returns it, PayPal keeps her money — and the merchant keeps…Jan 27Jan 27
Do I really have to pay this $450 cleaning fee from Budget?When Joseph Hall returns his car to Budget, it drops a $450 cleaning fee on him. Does he have to pay all of it?Jan 24Jan 24
A SIM swapping nightmare leads to a $3,809 bill from Best Buy. Can Chase help?Chun Ai Deng considers herself a careful banking customer. So when she noticed a transaction on her Chase debit card for $3,809 at Best…Jan 21Jan 21
How Ireland’s Shelbourne Hotel is finding sustainabilityThe Shelbourne Dublin is on a mission to become a zero-waste hotel.Jan 20Jan 20
I canceled the Master Protection on my washer. Can I get a refund from Sears?When Danny Gardner cancels his Master Protection from Sears, a representative tells him to be patient and that the bank is slow to process…Jan 18Jan 18
I want my money back for this hotel! Can I dispute a credit card charge made abroad?Francois Bernier wants his money back from a hotel in Italy, but he’s not sure if he can get it.Jan 17Jan 17