Christopher Elliott – Medium

Christopher Elliott

Virgin Atlantic canceled my flight. Why won’t they refund my Chase points?

After Virgin Atlantic cancels Peter Ross’s flight from Washington to London, he asks for his Chase points back. Why isn’t he getting them?

3d ago

Virgin Atlantic canceled my flight. Why won’t they refund my Chase points?

3d ago

Lufthansa made a booking error! Will I ever get a refund for my ticket?

It also tested his patience with a hidden fee, a mind-boggling bureaucracy, and world-class corporate stubbornness.

4d ago

Lufthansa made a booking error! Will I ever get a refund for my ticket?

4d ago

For travelers, getting a good night’s sleep is harder than ever

Janet Heller wishes the hotel she recently booked in Chicago had come with a warning label. After she checked in, she started hearing…

Mar 29

For travelers, getting a good night’s sleep is harder than ever

Mar 29

This is what travelers forget when they buy travel insurance for spring break

If you’re thinking of going somewhere this spring break, chances are you’ve also been thinking of travel insurance. But experts say you…

Mar 28

This is what travelers forget when they buy travel insurance for spring break

Mar 28

Sears refrigerator delivery problem: Can I get a refund?

Jonathan Schlefer has a delivery problem with his new Sears refrigerator. Despite repeated promises, the company won’t deliver it. Can he…

Mar 24

Sears refrigerator delivery problem: Can I get a refund?

Mar 24

Help! American Airlines charged me $80 for my “free” checked bag

David Ponzevic must pay $80 to check his bags on an American Airlines flight — even though his bags are supposed to be “free.” Can he get…

Mar 21

Help! American Airlines charged me $80 for my “free” checked bag

Mar 21

Can you trust Bounce with your luggage?

When Lauren Labadie used an app called Bounce to find a place to store her bags in Marseille, France, she had every reason to believe she…

Mar 19

Can you trust Bounce with your luggage?

Mar 19

Travel has never been this loud! Here’s how to lower the decibels

Travel has always been loud — but never this loud.

Mar 17

Travel has never been this loud! Here’s how to lower the decibels

Mar 17

Sustainable Ireland: Here’s how Limerick is becoming green

Out on the Limerick Greenway, an old rail line turned into a bike path, you’ll find a moving postcard of Irish scenery — rolling green…

Mar 14

Sustainable Ireland: Here’s how Limerick is becoming green

Mar 14

StubHub couldn’t deliver my Rod Stewart tickets. Am I owed any compensation?

Joe Barrett and his fiancee fly to Paris for a Rod Stewart concert. But their e-tickets for the show never make it. Should StubHub…

Mar 13

StubHub couldn’t deliver my Rod Stewart tickets. Am I owed any compensation?

Mar 13

Christopher Elliott

Christopher Elliott

Award-winning author, journalist and consumer advocate. Read me in USA Today, the Washington Post and via King Features. Email me at chris@elliott.org

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