Christopher Elliott – Medium

Christopher Elliott

A SIM swapping nightmare leads to a $3,809 bill from Best Buy. Can Chase help?

Chun Ai Deng considers herself a careful banking customer. So when she noticed a transaction on her Chase debit card for $3,809 at Best…

13h ago

A SIM swapping nightmare leads to a $3,809 bill from Best Buy. Can Chase help?

13h ago

How Ireland’s Shelbourne Hotel is finding sustainability

The Shelbourne Dublin is on a mission to become a zero-waste hotel.

1d ago

How Ireland’s Shelbourne Hotel is finding sustainability

1d ago

I canceled the Master Protection on my washer. Can I get a refund from Sears?

When Danny Gardner cancels his Master Protection from Sears, a representative tells him to be patient and that the bank is slow to process…

3d ago

I canceled the Master Protection on my washer. Can I get a refund from Sears?

3d ago

I want my money back for this hotel! Can I dispute a credit card charge made abroad?

Francois Bernier wants his money back from a hotel in Italy, but he’s not sure if he can get it.

4d ago

I want my money back for this hotel! Can I dispute a credit card charge made abroad?

4d ago

Amazon sent me the wrong water heater! Why can’t I get a refund?

Amazon sends Marshall Haney the wrong water heater. After he returns it, the company won’t refund his money. Where did he go wrong?

Jan 14

Amazon sent me the wrong water heater! Why can’t I get a refund?

Jan 14

How to protect yourself from travel fakes

A few weeks before his flight from Minneapolis to Florence, Italy, Scott Mayer received an email from United Airlines that said his flight…

Jan 13

How to protect yourself from travel fakes

Jan 13

My hotel had no record of my Booking.com reservation. Why can’t I get a refund?

Justin Baribeau books a hotel room online. But now there’s no record of his Booking.com reservation. Can he get his money back?

Jan 9

My hotel had no record of my Booking.com reservation. Why can’t I get a refund?

Jan 9

Does Airbnb allow kids? Here’s how one guest got kicked out of her apartment

Rahama Wright thought her Airbnb allowed kids.

Jan 7

Does Airbnb allow kids? Here’s how one guest got kicked out of her apartment

Jan 7

Travelers are refusing to do these 5 things in 2025. Should you?

Travelers are refusing to accept high costs and bad service in 2025. And instead of looking for ways to beat the system, they’re just…

Jan 6

Travelers are refusing to do these 5 things in 2025. Should you?

Jan 6

Can I get a $500 refund for my Samsung TV that stopped working?

tin Griffin’s new Samsung TV stopped working. He wants to get his money back, but Samsung has other ideas. Who is right?

Jan 4

Can I get a $500 refund for my Samsung TV that stopped working?

Jan 4

Christopher Elliott

Christopher Elliott

Award-winning author, journalist and consumer advocate. Read me in USA Today, the Washington Post and via King Features. Email me at chris@elliott.org

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